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Re: How to market to customer's who were overcharged??
Posted to Shop Management Forum on 11/13/2007

Hi, been there, done that. Yesterday may local ford dealer call for a phone survey. I exploded (not in front of my customers). I had a few phone lines going while also tending to customers in my office. It's been busy all day and this clown calls to ask me wha... Login to read more.