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International Automotive Technicians Network
Re: How to market to customer's who were overcharged??
Posted to Shop Management Forum on 11/13/2007

Looking at it from a business stand point you made way less profit than those 4 shops. And I would bet he won't think of your shop first the next time he needs service for his vehicle either. And those 4 shops won't be out of business, they would prosper more ... Login to read more.