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Re: 'I have to try and think about the customer'
Posted to Shop Management Forum on 10/29/2007 2 Replies

John: In medical school it is taught that it is impossible to know everything, so you have got to be able to find the information that you need all by yourself. In your post you describe a shop owner who didn't have the proper tooling & didn't really know what... Login to read more.

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