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Re: 'I have to try and think about the customer'
Posted to Shop Management Forum on 10/28/2007

Good try ,John.I used to do stuff like that all of the time,I have pretty much given up now as it seems that most guys just don,t get it.I attended a class last week in Huntington,[...] given by [...] trainer ask how many were iATN members or knew about [...]... Login to read more.