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Re: I dug the hole, what might you have done different?
Posted to Shop Management Forum on 10/26/2007 1 Reply

Kelly, you did the right thing. I rather suspect that that other shop was hoping you did exactly that. I can just see Mr D standing there, haggling over the estimate for the repairs, insisting that the shop contact you to get a warranty part so he could cheat ... Login to read more.

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