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International Automotive Technicians Network
Re: how do you handle this?
Posted to Shop Management Forum on 10/18/2007

It's not a gimmick to me. I feel this sounds more honest than luring a customer in with a lowball price, then doubling up once the repair is started. I'm not even talking about "surprises" that can arise. Straightforward jobs. That's what the local modus oper... Login to read more.