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how do you handle this?
Posted to Shop Management Forum on 10/17/2007 60 Replies

I am just curious as to how other shops would handle a dilemma like I just fixed today. A customer left me his work van for the day for repairs. I promised it finished for 4:30. He shows up early at 2:00 as I'm just finished up. I state it'll be appr 10-15 mi... Login to read more.

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