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International Automotive Technicians Network
Re: A Radical Approach to 'Freebie' Labor
Posted to Shop Management Forum on 9/30/2007

As a Flatrater... I charge for my time, its how I make my living. When the service advisor questions my quote for installing a bulb, a wiper, a battery, or anything else- and makes a statement like "I could do that in a minute or two"... I simply respond with ... Login to read more.