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International Automotive Technicians Network
Re: how do you, deal with fired customers who just won't go away!
Posted to Shop Management Forum on 3/23/2000

Two things come to mind that I have done in the past....

One, when confronted with that "THEY said YOU messed up my vehicle" I tell the 'customer' (used loosely) that I would be happy to examine the vehicle but I wont do anything at all based on a verbal rep... Login to read more.