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International Automotive Technicians Network
Re: Boy, I'm mad
Posted to Shop Management Forum on 9/21/2007

We (meaning me) sell TESTING time that leads to a diagnoses. We no longer do diagnostics. When you sell Diagnostics people get in their mind that you will diagnose the problem. A Diagnoses is the end result of TESTING.

I start with Access vehicle computer an... Login to read more.