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International Automotive Technicians Network
Re: Specialization: Letter to customers in Newsletter
Posted to Shop Management Forum on 9/14/2007

Hi Scott,

I agree with Peter, this letter is not needed. Your letter starts out giving the impression that you're going to really narrow your focus. I thought you were going to say something like, from now on we're only going to work on Toyotas or something.... Login to read more.