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International Automotive Technicians Network
Re: Replacing parts to 'cover your behind'
Posted to Shop Management Forum on 9/12/2007

Paul,

There is no doubt in my mind you did the right thing. There is no way your boss can say with a straight face that if the ignition switch was the original diagnosis that he would have even approached the customer for a sale on the Blower Motor and Resis... Login to read more.