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International Automotive Technicians Network
Re: Replacing parts to 'cover your behind'
Posted to Shop Management Forum on 9/11/2007 1 Reply

It sounds like the SM doesn't want the shop to look incompetent to the customer. "There was one more thing wrong with your car" sounds alot better than "We made a mistake". Having to pay the original tech for work that can't be collected on might also make him... Login to read more.

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