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Re: You can keep it
Posted to Shop Management Forum on 9/6/2007 4 Replies

Chris,

Thanks for providing a case study detailing irrational customer and service provider behavior.

You guys were $10 apart on completing the transaction.

Now you are going to waste more of your time obtaining a key from the Honda dealer on the oth... Login to read more.

4 Replies Received (View Replies)