× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer FAQ - about doing business w/you (Not about their car)
Posted to Shop Management Forum on 8/30/2007

[...trimmed text...]

Sometimes I launch into a big sales pitch about yes we do accept credit cards and tell him about the vehicles we work on etc. I don't let them get a word in edgewise for quite some time. When they fi... Login to read more.