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Re: 'Customer' double-books you and your buddy's shop. WWYD?
Posted to Shop Management Forum on 8/29/2007 1 Reply

Things like this always bother us even though we don't want then to. remember the last good customer you had,bought the services he needed and paid his bill with a smile and made appointment for his other car and thanked you on his way out the door. Login to read more.

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