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Re: How would your customer react
Posted to Shop Management Forum on 8/27/2007 3 Replies

I want to run the shop more like a doctor's office:

OK we need to charge you for todays visit and the consultation and we can now schedule your car for tommorow for testing and we will charge you for that visit along with a fee for each test.

Once testing ... Login to read more.

3 Replies Received (View Replies)