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International Automotive Technicians Network
Re: (Abusive) Relationship Based Marketing
Posted to Shop Management Forum on 8/17/2007

Should have told her to just keep the old parts, or at least one of the "pair"(hopefully the worst one). That way you can go over it with them, if she thought she had a problem.

Has nothing to do with not selling tires. She got taken, thats it. Login to read more.