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International Automotive Technicians Network
Re: (Abusive) Relationship Based Marketing
Posted to Shop Management Forum on 8/17/2007

Keep that customer in house!!! Even if you have to sublet the car yourself.. Best Advice I ever heard.

I would find out who the Salesman was and check his credentials, see if he is just a Salesman or a Certified Expert..Then if he is not hammer him for sland... Login to read more.