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International Automotive Technicians Network
Re: (Abusive) Relationship Based Marketing
Posted to Shop Management Forum on 8/17/2007

Donald:

Some thoughts on this one

1 You can't be all things to all people. The real issue here is NOT if you sell tires. It seems to be the fact that this woman is ready to trust someone she has never seen before over a service provider she has known for s... Login to read more.