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International Automotive Technicians Network
Re: (Abusive) Relationship Based Marketing
Posted to Shop Management Forum on 8/17/2007

I'll second that. She had a choice. 1 phone call would have done it, I'd tell here to get out of that ripoff shop pronto. I had a customer when I worked at the dealer go to one of these ripoff joints, they sold her calipers, rotors, steering rack, and wheel be... Login to read more.