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International Automotive Technicians Network
Re: (Abusive) Relationship Based Marketing
Posted to Shop Management Forum on 8/17/2007 2 Replies

Time to start selling tires! The only one to blame is yourself, You did not service your customer 100%, giving the "chain" the opportunity to once again destroy our industry and your reputation. Either service the customer 100% for every thing they need, or sh... Login to read more.

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