× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: OTC customer service -- THUMBS DOWN!
Posted to Shop Management Forum on 8/15/2007

Hi Hal,

I just hung up with a woman. The first words out of her mouth were, "How much do you charge for an oil change?" A few simple questions/answers later, I scheduled her vehicle and her husband's vehicles for the service. It turns out that they just move... Login to read more.