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International Automotive Technicians Network
Re: OTC customer service -- THUMBS DOWN!
Posted to Shop Management Forum on 8/15/2007

[...trimmed text...]

Hi Dave,

You're a great story writer, very funny. But in all seriousness you raise a good point.

As with most things there's a middle ground. I don't believe that it's wise to have a position of ... Login to read more.