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Re: What happens to the car when there's a 'free service' plan?
Posted to Shop Management Forum on 8/7/2007 1 Reply

Hello John:

Hmmmm..this brings up a memory of a high-end euro shop in the twin cities I visited to talk about management programs. I happened upon their "prospective client interview" process and was fascinated.

They put together a complete brochure/folder... Login to read more.

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