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International Automotive Technicians Network
Re: Customer Follow Up Letters
Posted to Shop Management Forum on 6/28/2007

I agree with much of what Glenn said. What you are doing is just one brick in the wall. It stinks being slow but the brick your making isnt a wall. It takes alot of effort and a plan to keep the bays full. Try to manufacture a process that keeps your junk from... Login to read more.