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International Automotive Technicians Network
Re: Customer Follow Up Letters
Posted to Shop Management Forum on 6/28/2007

My advise is to keep it simple. Keeping track of wiper blades? Batteries? This takes a lot of time, and dedication, even though most shop management programs can be set up to do some of the work.

Start with simple 3 month LOF/safety inspection reminders. Whe... Login to read more.