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International Automotive Technicians Network
Re: Unintended sales leads
Posted to Shop Management Forum on 6/25/2007

First, see if they can get a catalog source using World Pac or some other way, so they can look up their own part numbers. Then, they can order by part number. We do this all the time and rarely have the dealer look up the part, anyway.

Then, I'd look for an... Login to read more.