× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: The advantage to capturing oil change business
Posted to Shop Management Forum on 6/4/2007

[...trimmed text...]

Hi Carter,

Excellent response. We did the same thing here over twelve years ago. The only time the words "oil change" enter into the conversation is when we tell the customer:

"We changed the oil ... Login to read more.