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International Automotive Technicians Network
Re: Maybe I'm too hard on these folks??
Posted to Shop Management Forum on 5/24/2007

Hiya Kelly,

Glad you stuck to your guns. And glad you didn't allow him to push your buttons. With very few exceptions I don't install customer supplied parts because Murphy's Law always kicks in and you end up being married to that job. And if I don't get al... Login to read more.