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International Automotive Technicians Network
Re: Diagnosing Fairly AND Profitably
Posted to Shop Management Forum on 5/23/2007

And a dealer I quit had a technique similar. One case, a car came in for a requested tune up. The tech quoted prices for the tune plus diag of 1.0. The car had never moved from where the porter put it after arriving. Basically, the customer paid $78 to be ... Login to read more.