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Re: Broken shoulder bolt, do I own it?
Posted to Shop Management Forum on 5/22/2007

I'd cover it completely, smile and say theres no charge. Sorry for the inconvenience. As far as replacing it in the future, I think thats a waste. This bolt broke 3K miles after someone tightened it. It was fine all these years, and now decided to break? Step ... Login to read more.