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International Automotive Technicians Network
Re: Contacting 'lost' customers
Posted to Shop Management Forum on 5/21/2007

another good way is to have a customer appreciation day. and mail out invites to your customer base, old and new, offer door prizes and a BBQ. it doesnt have to be fancy, and make sure your shop is nice and clean. have your employees out helping with the day. Login to read more.