× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Diagnosing Fairly AND Profitably
Posted to Shop Management Forum on 5/21/2007

[...trimmed text...]

Hi Howard,

I hear you, and I agree that dollars and not hours is what you should discuss with customers usually. I used to be very much against any discussion of time, BUT I've softened my ... Login to read more.