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Re: Waiting customers
Posted to Shop Management Forum on 5/15/2007 2 Replies

There's really nothing wrong with a waiter. Prop them in front of a TV with a cup of coffee. Get them out of the shop and from under your feet. Tell them to make theirself at home. Get their car in in a timely manner. Take time to get to know them. Fix it then... Login to read more.

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