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International Automotive Technicians Network
Re: Training late customers
Posted to Shop Management Forum on 4/29/2007

My shop hours are 8-5 M-F and Sat by appointment but no later then noon. I have no problem staying a bit late so my customers can pick their car up. I think the latest I've had to stay was 6:00. My customers needs are important to me and I make every effort to... Login to read more.