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International Automotive Technicians Network
Re: Training late customers
Posted to Shop Management Forum on 4/29/2007

I always say "we close" at 7 pm during the week, and always plan on being there for no more than 30 min. MAX....usually lock up and chill/unwind before going home. It's the ones trying to bring the car "in" for quick service at closing time I have to just say ... Login to read more.