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International Automotive Technicians Network
Re: Higher rates=less customer loyalty?
Posted to Shop Management Forum on 4/24/2007

They way I did it is I raised my rates again :)

I have raised my rates approx 30% over the last years since I opened for a few reasons. Getting rid of unwanted customers was one of them. Maintaining the highest labor rates in my area is another (all due to m... Login to read more.