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International Automotive Technicians Network
Re: Higher rates=less customer loyalty?
Posted to Shop Management Forum on 4/24/2007

As I recall, you had a problem a while back of too much work. I think some of us suggested that price was one way to solve the problem. Obviously the way price does that is by causing some of that work to go away.

I would suggest that it is important, once o... Login to read more.