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Higher rates=less customer loyalty?
Posted to Shop Management Forum on 4/23/2007 31 Replies

Hello folks. I am looking for feedback on this. I raised my shop rates and flat fees a certain amount 5 months ago. As expected,I have seen the cheapskates disappear, and a few new faces replace them. No one really complained of the rate hike, but I could feel... Login to read more.

31 Replies Received (View Replies)