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International Automotive Technicians Network
Re: Double dipping on parts warranty
Posted to Shop Management Forum on 4/15/2007

Hello Neil:

Well...if the ABC shop had ORIGINALLY replaced the pads and was warranting them and IF with the message to the customer "IF we get remimbursed for these pads, we will put a credit against your account for that amount" then I would say ok. (same p... Login to read more.