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Loss leaders?
Posted to Shop Management Forum on 3/29/2007 33 Replies

Do you use them? Most use oil changes as a loss leader. I did. Now I don't and I don't miss it a bit. How about brakes, A/C, tune-ups? I consider everything that comes in the door on an even field and can't tell a difference on turned down work. Should I look ... Login to read more.

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