× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Conflict Resolution / Out of Town Shop
Posted to Shop Management Forum on 3/26/2007

I don't see a need to judge the other shop, whether positive or negative. This is a question of your options and those of the vehicle owner.

I would explain to the vehicle owner that he was lucky to make it this far and that a patch job may not get him back ... Login to read more.