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International Automotive Technicians Network
Re: Conflict Resolution / Out of Town Shop
Posted to Shop Management Forum on 3/26/2007

Jameson, Do the job the way you feel is the right way as long as the customer agrees. Ultimately it is their decision, not yours as you are spending their money.

As Yogi Berra would say this sounds like deja vu all over again. We did a pinion seal on a Ford ... Login to read more.