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International Automotive Technicians Network
Re: Customer Comunication
Posted to Shop Management Forum on 3/26/2007

Many of us hang ours out there, we all get them kicked every once in a while. I have never seen Howard in anything but polite criticism. Now me or you we deserve to get swatted every once in a while and Sherm maybe more often. For those new to the forums I gue... Login to read more.