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International Automotive Technicians Network
Re: Customer Comunication
Posted to Shop Management Forum on 3/26/2007 1 Reply

My thoughts? If a reputable source says part x will fix it and it doesn't, they should get their hand slapped. However, if they claim part x is responsible for many similar failures yet doesn't fix their problem, no harm done. My question? Is AZ "suggesting" o... Login to read more.

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