× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: The Service Advisor Debate
Posted to Shop Management Forum on 3/25/2007

[...trimmed text...]

It's all in their training. I've been on both sides and when I saw it from the inside, it was because they were trained to "collect the money (Person at the counter is money), then deal with price sho... Login to read more.