× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How to handle a mistake
Posted to Shop Management Forum on 3/25/2007 6 Replies

At 06:49:16 PST on, Tom Ham wrote:

[...trimmed text...]

I agree. When I read the list of demands, I immediately thought this is exactly why we have liability insurance. She's either a lawyer, or she's been watching too ... Login to read more.

6 Replies Received (View Replies)