× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: How to handle a mistake
Posted to Shop Management Forum on 3/24/2007 47 Replies

Chris,

If you are absolutely certain that you caused the damage, then at this point you should probably pay the Nissan price and chalk it up to experience. That is probably the only thing that will keep the customer happy and hopefully she will return to you... Login to read more.

47 Replies Received (View Replies)