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How to handle a mistake
Posted to Shop Management Forum on 3/24/2007 70 Replies

We miss installed a brake hose on a vehicle(during a caliper/ pad/ rotor job) and it caused damage to the cv boot. The customer took it to a Nissan dealer after a Lube shop told her about it. The Nissan Dealer replaced the Cv boot and brake hose, the truck is ... Login to read more.

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